Frequently Asked Questions
How do I clean and maintain your products?
Most items are machine washable using mild detergent and cold water. Air dry or use low heat. For non-fabric items, wipe with a damp cloth and air dry.
How do I choose the right product for my pet?
Refer to the product descriptions and size guidelines. For personalized advice, contact our customer service team.
What if the product doesn't fit or meet my expectations?
We offer returns and exchanges within a specified period. Contact our customer service for assistance with returns or exchanges.
Are your products durable?
Yes, we use high-quality materials to ensure long-lasting products. Check individual product descriptions for specific durability features.
Are your products safe for all pet sizes and breeds?
Yes, our products are designed to accommodate various pet sizes and breeds. Check the product details for specific size recommendations.